Vendor Manager

Key Goal

To manage B&B Security strategic and operational relationships with its technology vendor and OEM partners — ensuring maximum value from vendor programs, pricing, and support, negotiating favorable terms, maintaining contractual compliance, and evolving the portfolio to match market demand.

Responsibilities (Managerial & Operational)

• Own day-to-day relationships with vendor partner and channel managers, account teams, and executive stakeholders — regular business reviews, escalations, and joint planning;

• Manage deal registration, special pricing (NSP) requests, and MDF/co-marketing fund applications across all vendor partners;

• Track and maintain B&B’s partner tier and certification status with each vendor, including renewal deadlines for technical and sales accreditations;

• Ensure vendor commitments — product delivery, service levels, and quality standards — are consistently met;

• Coordinate pricing and quoting with vendors on behalf of the sales team, ensuring proposals are competitive and accurate;

• Monitor vendor roadmaps, new product releases, and partner program changes, and brief the commercial and technical teams on what matters;

• Spot gaps in the portfolio and lead evaluation of new vendors to fill them;

• Organize vendor-funded enablement — technical and sales training, certifications, co-marketing events, joint webinars and conference participation;

• Lead contract negotiations, including pricing, terms, and service-level agreements (SLAs), to secure favorable outcomes;

• Review and manage contractual obligations to ensure compliance and mitigate risk;

• Coordinate contract renewals, amendments, and updates in partnership with internal teams (sales, finance, legal);

• Handle order placement and tracking with vendors;

• Support tenders and RFPs on the vendor side: authorization letters, technical compliance documentation, reference materials;

• Track vendor performance against KPIs, SLAs, win rates, margin, and support quality; report regularly and escalate issues or service gaps as needed;

• Collaborate with the sales team on timely delivery of vendor products and services in support of customer commitments;

• Carry out additional instructions and tasks assigned by management.

Competencies (Soft Skills)

• Strong organizational and multitasking skills;

• Negotiation and relationship-building skills;

• Analytical, detail-oriented, and problem-solving mindset;

• Initiative and strong follow-up discipline;

• Ability to manage multiple priorities in a fast-paced environment;

• Team collaboration across commercial and technical functions;

• Resilience and composure under pressure and tight deadlines;

• Basic strategic thinking;

• Strong requirements-analysis and documentation skills;

• Flexibility, sociability, and persistence;

• Quick to learn and apply new knowledge;

• Positive attitude and sense of responsibility;

• Accuracy in recordkeeping;

• Basic knowledge of logistics processes.

General requirements / Employees should know

• Company products and vendor portfolio;

• Basic principles of IT and cybersecurity;

• Vendor partner programs, deal registration, and MDF processes;

• Commercial documentation and contract basics;

• Requirements for business risk assessment documents;

Personnel specifications

• Diploma: Bachelor’s degree in Business, IT, or related field

• Experience: 3+ years in vendor, channel, or partner management, ideally at an IT distributor, VAR, or MSSP

• Specific areas of expertise: IT/Cybersecurity sales, procurement, vendor and product management

• Computer skills: Excel, Word, Outlook, PowerPoint, CRM and partner portal systems

• Languages: Azeri – excellent; English – good; Russian – preferable

Employee rights and Liabilities

Rights:

• Has the right to access vendor resources, tools, and support required for effective performance;

• Has the right to request assistance from management in the performance of duties;

• Entitled to recognition and incentives based on performance;

• Rights specified in the Labor Code and related legislation of the Republic of Azerbaijan.

Liabilities:

• Responsible for timely and accurate vendor reporting and documentation;

• Liable for maintaining active partner tiers, certifications, and deal registrations;

• Responsible for compliance with official duties; violations described in this job description incur liability under the labor legislation of the Republic of Azerbaijan;

• Violations of legal and regulatory requirements while carrying out work activities incur liability under applicable administrative, criminal, and civil legislation;

• Responsible for the safety and proper use of company-entrusted equipment and for preventing damage to company property;

• Must act in accordance with company values and vendor confidentiality/NDA standards;

• Personally and unconditionally responsible for documents signed in the course of duties.

Salary: upon the interview

Interested candidates can send their CV to the e-mail address in the Apply for job button by mentioning Vendor Manager in the subject line.