Patient Information Associate (Relocation in Q1 2027)

Handles all customer enquires or concerns. Uses company resources, call centre policies and procedures to provide complete and accurate responses. Follow processes in accordance with organizational standards to ensure correct handling accuracy and operational effectiveness. To uphold the highest level of integrity in complying to all PDPA regulations and adhering to patient data confidentiality. Patient Relations Identify, handle and resolve caller enquires using all modes of communication such…