Head of Public Transport Quality & Performance

The Deputy Director, Public Transport Quality will oversee and lead the performance and reliability of Singapore's public transport, focusing on bus service quality. You will set service standards, plan capacity, and drive improvement initiatives in coordination with operators and regulators. You will analyse performance data, respond to public feedback and parliamentary questions, and support the Bus Contracting Model transition, enabling safer, more reliable journeys for riders. J-18808-Ljbffr