Lead Agent Evaluation & Instrumentation AIDA

Role Summary Lead the Agent Evaluation & Instrumentation function as the independent quality authority for the telco’s production AI estate. Own the Day 1 → Day 2 handover process and hold go/no-go gate authority over every AI agent and AI/ML model entering production. Define what “good” means through the metrics catalogue, evaluation suites, and instrumentation standards, and ensure the organisation can prove agent quality, safety, and reliability before and after launch. Lead a team of evalua…