SG
Senior ServiceNow Engineer for Citizen Systems & EFMS
sggovterp
Land Transport Authority in Singapore seeks a Principal/Senior Engineer for Citizen Systems (ServiceNow). The role focuses on building the next-generation EFMS using ServiceNow CSM SaaS to manage citizen feedback across LTA services, including public feedback, central call centres, road works, and bike-sharing programs. You will design, configure, and customize ServiceNow modules, integrate with internal and external systems, and work with stakeholders to translate business needs into technical…