Assistant VP, Omni-Channel Transformation & CX

UOB in Singapore is seeking an experienced leader to drive end-to-end business transformation across the branch network, delivering an enhanced customer experience and improved operational efficiency. The role sits at the intersection of business, operations, technology and risk, focusing on process simplification, governance, and data-driven improvements. You will design and deliver training programmes (classroom, virtual and blended) for new hires and existing staff, coordinate learning J-188…