Omnichannel UX Architect: Systems & Experience Lead

Singapore Post Limited seeks a Principle UX Architect to drive execution-focused system design across SingPost’s omni-channel ecosystem, from the mobile app to post offices and kiosks. You will diagnose root-causes and craft scalable, zero-friction customer experiences with field research and structured workshops. Using Design Thinking and Systems Thinking, you will balance desirability with viability, build master design token systems, and collaborate with product, tech, and operations to J-18…