Regional Service Delivery Leader – Governance & Ops

Ingram Micro Asia Pte. Ltd. seeks a Service Delivery Manager to govern Global Service Desk, End User Services and Procurement across the region. You will chair joint governance with Capgemini, oversee escalation handling, and drive operational excellence through CSI initiatives and KPI dashboards. You will manage asset lifecycle, hardware provisioning, smart locker operations, and executive relationships, ensuring delivery standards and effective service improvements across multi-site J-18808-L…